At Barebless, we want you to feel confident and comfortable with every purchase. If something isn’t right, we’re here to help.
Returns
You can request a return within 14 days of receiving your order, provided that the item:
* Is unused and unworn.
* Is in its original condition.
* Has all original tags and packaging attached.
* Has not been washed, damaged, stained, or altered.
For hygiene reasons, underwear, briefs, and other intimate products cannot be returned or exchanged once worn or if the hygiene seal has been removed.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Original shipping fees are generally non-refundable unless the item received was defective, damaged, or incorrect.
Exchanges
If you would like to exchange an item for another size or eligible product, please contact us within 14 days of receiving your order. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with your order number and clear photos of the issue.
We will review the issue and arrange an appropriate solution, which may include a replacement or full refund.
How to Request a Return
To start a return, contact us at [your email address] with:
* Your order number
* The item(s) you would like to return
* The reason for the return
Our team will provide you with the next steps.
Please do not send items back before receiving return instructions from our team.
Return Shipping
Unless the item is defective, damaged, or incorrectly sent, the customer is responsible for the cost of return shipping.
Final Sale Items
Items marked as Final Sale cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.
Questions?
If you have any questions about your return or refund, contact us at (fadyrafik.fr@gmail.com). We’re happy to help.
